How to file a warranty claim directly with every major solar panel and inverter manufacturer โ no installer needed.
SunPower filed for bankruptcy in August 2024. Panel warranties transferred to Maxeon Solar Technologies. Monitoring and installer warranties may have transferred to Complete Solar or another regional servicer.
Visit maxeon.com/warranty or call Maxeon directly. Have your system serial number, install date, and address ready. For microinverter issues, contact Enphase separately if your system uses Enphase microinverters.
Enphase is the world's largest microinverter manufacturer and remains fully operational. They have a well-established homeowner warranty process and will work with you directly even if your installer is gone.
Submit a warranty claim at enphase.com/en-us/support. You'll need your Enlighten monitoring system ID, the serial numbers of affected microinverters, and a description of the issue. Enphase can transfer monitoring access to your name if your installer closed.
SolarEdge is one of the two dominant inverter manufacturers globally. They accept direct homeowner warranty claims and have a dedicated monitoring transfer process for orphaned systems.
Submit at solaredge.com/service/warranty or email warranty@solaredge.com. Include your inverter serial number, install date, error codes displayed, and your address. For monitoring access transfer, email monitoring@solaredge.com with your system serial number.
LG exited the solar panel business in 2022 but continues to honor existing warranties through a dedicated claims process. If you have LG panels, your warranty is still valid โ LG has set aside funds specifically to cover outstanding warranty claims.
Contact LG's warranty team at lgessbusiness.com or call LG Electronics directly. You will need your original purchase documentation and panel serial numbers. LG typically dispatches a third-party certified technician for inspections.
Canadian Solar is one of the world's largest panel manufacturers and remains fully operational. They accept direct homeowner warranty claims through their online portal.
Submit at canadiansolar.com/warranty. You'll need your panel model number, serial numbers, install date, and a description of the issue. Canadian Solar will arrange a certified inspection in your area.
Q CELLS (Hanwha Q CELLS) is a major Korean manufacturer with strong US market presence and a dedicated US warranty team. They process homeowner claims directly.
Submit at q-cells.com/warranty or call their US warranty line. Have your panel serial numbers, proof of installation date, and monitoring data showing the underperformance or failure ready.
Jinko Solar is the world's largest solar panel manufacturer by volume. They have a US-based warranty team and accept direct homeowner claims.
Submit at jinkosolar.com/warranty or email their warranty department. You'll need panel serial numbers, proof of purchase, and documentation of the issue including photos if there is physical damage.
REC Group is a Norwegian manufacturer known for high-efficiency panels. They have a straightforward homeowner warranty process and honor claims regardless of installer status.
Submit at recgroup.com/warranty. REC requires panel serial numbers, proof of installation, and a completed warranty claim form. They will arrange a certified inspection through their service partner network.
Panasonic exited the solar panel manufacturing business in 2023 but continues to honor existing warranties. If you have Panasonic HIT or EverVolt panels, your warranty remains valid.
Contact Panasonic's solar warranty team at solar.panasonic.net or call their support line. Have your panel model, serial numbers, and original installation documentation ready.
Tesla Energy handles warranty claims for Powerwall batteries and Tesla solar inverters directly through the Tesla app and support portal. If your Tesla installer closed, Tesla handles all warranty service in-house.
Open the Tesla app, tap your Powerwall or solar system, then Support, then Warranty Claim. Tesla dispatches their own certified technicians for all warranty service. You do not need a third-party installer.
Tell us your manufacturer and issue โ we'll generate a complete, ready-to-send warranty claim letter and action plan specific to your system.
Start My Warranty Claim โFree analysis ยท Takes 5 minutes ยท Your warranty is still valid