Your solar installer went out of business.
Your warranty didn't.
You're still making payments on a system that doesn't work. You've been ignored, passed around, and quoted thousands for repairs you may not need yet. Before you pay anyone for anything — find out what your manufacturer actually owes you.
Find Out What I'm Owed →Don't pay for a diagnostic yet.
For most systems, the manufacturer will run their own remote diagnostic for free — but only after you file a formal warranty claim. Most homeowners never know this. They pay $300–500 for an independent diagnostic, then find out the manufacturer would have done it anyway.
Your letter opens the case. The manufacturer runs the diagnostic. An authorized technician gets assigned to your system.
That process starts today.
You don't need a lawyer. You don't need a $300 diagnostic. You need the right letter.
Your warranty is alive. They just don't want you to know that.
Manufacturer warranties are a direct contract between you and the company that made your equipment. Your installer's bankruptcy has zero effect on them. They owe you a response — and this tool helps you demand it.
One letter starts the entire process.
This isn't just a document. It's the trigger. When the right letter lands in the right inbox, the manufacturer opens a case, runs a remote diagnostic using your monitoring data, and assigns an authorized technician to your system.
No guessing. No runaround. No wasted money.
We tell you exactly what to gather, who to contact, what to say, and what happens next — so you never pay for a diagnostic you don't need or get passed around by someone who doesn't care.
Four questions. Five minutes. Then the manufacturer has to respond.
Tell us what broke
Is your system completely down? Underperforming? Inverter error? We identify which warranty applies.
Tell us your equipment
Panel brand, inverter brand, install year. This determines who owes you a response and what they're required to do.
Tell us about your installer
Gone out of business? Still around? Not sure? We tailor your claim to your exact situation.
Get everything you need
Your free warranty analysis — delivered instantly. Then your complete claim package, ready to send today.
⚡ Freedom Forever filed for bankruptcy on April 15, 2026
If Freedom Forever installed your system, your manufacturer warranty is still valid. Freedom Forever's bankruptcy has no effect on your panel and inverter warranties — those are direct contracts between you and the manufacturer.
⚡ SunPower filed for bankruptcy in 2024
If you have SunPower panels, your warranty is actually with Maxeon Solar Technologies — a separate Singapore company that is still honoring warranties. Thousands of California homeowners don't know this. We'll help you file directly with the right entity.
Questions homeowners ask...
Is my warranty still valid even though my installer is gone?
Yes — in almost every case. Manufacturer warranties are a direct contract between you and the manufacturer. Enphase, SolarEdge, Qcells, Maxeon — none of them are party to your installer's bankruptcy. The warranty existed before your installer, and it survives them. Your installer was never a party to the manufacturer warranty. They just installed the equipment.
Do I need a diagnostic before I file a claim?
No — and this is the mistake most homeowners make. For most systems, the manufacturer will run their own remote diagnostic for free once you open a warranty claim. They pull your monitoring data and determine what happened. Paying $300–500 for an independent diagnostic before contacting the manufacturer is often completely unnecessary. File the claim first. Let them run the diagnostic. Then you'll know exactly what you need.
Can I really contact the manufacturer directly without my installer?
Yes. Manufacturers have dedicated warranty departments that handle homeowner claims directly — especially in cases where the installer is no longer in business. This is exactly what we help you do. The right letter, addressed to the right person, with the right language, forces them to open a case and respond.
What if my warranty claim gets denied?
Don't accept a first denial. Your complete claim package includes an escalation guide — who to escalate to, how to involve your state Attorney General, and when a demand letter makes sense. First-attempt denials are common and frequently overturned when you respond correctly.
How long does this take?
The manufacturer typically responds with a case number within 5–15 business days of receiving your letter. From there, a remote diagnostic runs on your monitoring data, and an authorized service partner gets assigned to your system. The whole process — from broken system to technician assigned — typically takes 3–6 weeks. It starts the day you send the letter.
They're counting on you giving up.
Thousands of homeowners with orphaned solar systems have already paid for diagnostics they didn't need, called lawyers who couldn't help, and quietly given up. You found this. Don't stop here.
Fight Back →Resources