Solar Warranty NavigatorStart My Claim →My Solar Installer Went Out of Business — Now What?
You're not alone. Hundreds of thousands of homeowners are in the same situation. Here's exactly what happens to your warranty, your monitoring, and your system — and what to do next.
✅ The most important thing to know first
Your manufacturer warranty is a direct legal contract between you and the manufacturer — not your installer. Installer bankruptcies do not void, reduce, or affect your panel warranty or inverter warranty in any way. You can file a claim directly. You do not need your installer.
What happens to each part of your system
Your 25-year panel warranty — still fully valid
Panel warranties are issued by the manufacturer (SunPower/Maxeon, Canadian Solar, Q CELLS, REC Group, Jinko, LG, Panasonic) — not your installer. These typically cover 25 years of power output performance and product defects. Contact your panel manufacturer directly to file a claim.
Your inverter warranty — still fully valid
Inverter warranties are issued by the inverter manufacturer (Enphase, SolarEdge, SMA, Fronius) separately from your panel warranty. Most cover 10–25 years. If your inverter failed, contact Enphase or SolarEdge directly — they have homeowner warranty processes that don't require your installer.
Your monitoring app — transferable to your name
If your installer managed your monitoring account and then closed, you may have lost app access. This is fixable. Contact your monitoring provider directly:
Enphase: Email installer-support@enphase.com to transfer system ownership to your name.
SolarEdge: Email monitoring@solaredge.com with your system serial number.
SunPower/Maxeon: Contact Maxeon directly at maxeon.com — your account may have already been migrated.
Your installer's workmanship warranty — likely gone
This is the one warranty that doesn't survive an installer bankruptcy. The workmanship warranty (typically 2–10 years, covering installation quality) was issued by your installer — and if they're bankrupt, it's generally uncollectable. However, if installation defects caused equipment damage, that damage may still be covered under your manufacturer warranty.
Your next steps — in order
1. Identify your panel and inverter manufacturers
Check your original contract, permit documents, or the equipment itself. You're looking for the brand names on your panels (usually visible from the ground) and on your inverter box. This determines who you file your warranty claim with.
2. Confirm your installer is actually closed
Google your installer's company name. Look for bankruptcy filings, BBB closure notices, news articles, or a disconnected phone number. Some installers are acquired rather than closed — if so, the acquiring company may have assumed warranty obligations.
3. Gather your documentation
Find your original installation contract, permit documents, equipment specs, and any warranty cards. If you don't have these, your manufacturer can often look up your system by address or serial number.
4. File your manufacturer warranty claim
Contact your panel and inverter manufacturers directly. Solar Warranty Navigator generates a complete, manufacturer-specific claim letter, documentation checklist, and action plan in under 5 minutes — so you don't have to figure out the right contacts or required language on your own.
Get your complete claim package
Tell us about your system and we'll generate a professional warranty claim letter addressed to your specific manufacturer — plus everything else you need to get your system back online.
Start My Warranty Claim →Free analysis · Takes 5 minutes · Your warranty is still valid